We are committed to policies and standards that support good practices for planet preservation

Casa San Agustín is committed to environmental care and we offer our guests the option of reusing the bed linen sheets. (We have an information card that indicates how to proceed if our guests want to change their bed linen sheets).
The Hotel Casa San Agustín is committed to environmental care and we offer our guests the option of reusing their towels (We have an information card that indicates how to proceed if our guests want to change their towels).
By Hotel policy, all objects forgotten by our guests will be stored and after three months, they will be delivered to a foundation for children or senior people to use if they are in good condition.
We are currently recycling all packaging and plastic caps to support children with cancer disease.

Child Sexual Exploitation

We do not support and are against the sexual exploitation of children and adolescents in situations of neglect, slavery and mistreatment. Our corporate values are based on the Protection of early childhood rights and our staff is trained to preserve these principles.

“We reject commercial, sexual, pornographic, and other forms of sexual abuse with minors. Act 1336 of 2009, Resolution 3840 of 2009, which strengthens Act 679 of 2001”.

Illegal Wildlife Trade

We reject any act that directly threatens the illegal wildlife trade due to Act 17 of 1981 and Resolution 1367 of 2000 against the commercialization and trade of wild species of fauna and flora. All species and/or endangered animals found in different touristic places, as well as the landscapes and ecosystems that you visit, must be respected.

Tourism Sustainability Policy

The Hotel Casa San Agustín, offers an elegant and luxurious atmosphere that meets the expectations of its guests, maintaining an intact colonial heritage in its facilities, committed to tourism sustainability, implementing environmental protection programs, sociocultural and economic promotion, tracking to comply with legal requirements, controlling the negative impacts that may arise from our activities and enhancing positive ones, sensitizing guests and suppliers, and training our collaborators in the protection of flora and fauna, goods of cultural interest and prevention of the sexual exploitation of children and adolescents. Management is committed to the monitoring and permanent monitoring of sustainability programs to ensure the continuous improvement of the SGST.

Objectives of the Sustainability Policy

• Disclose and raise awareness among all concerned about the Prevention of sexual exploitation of children and adolescents, CSEC.
• Disclose and raise awareness among all those interested in respect for flora and fauna and their illegal traffic.
• Disclose the Cultural Heritage of the destination, making all interested parties aware of respectful behavior during their visit and of their illegal traffic.
• Reduce the generation of waste, promoting comprehensive waste management that encourages the decrease in generation, promote reuse recycling and its recovery.
• Promote sustainable practices to our customers and collaborators, to reduce the consumption of water and energy resources.
• Promote social and economic growth, hiring staff of the destination, prioritizing purchases from suppliers in the local area, and supporting different social groups.

10 recommendations for Sustainable Tourism

1. When planning your trip, choose those providers that offer guarantees of quality and respect for human rights and the environment.
2. Use natural resources, such as water and energy, in moderation. Remember that they are limited goods.
3. Try to minimize the generation of waste. There is a source of contamination.
4. When you have to dispose of waste, do it in the cleanest way that your destination provides.
5. In a natural space try that the only footprint left behind is that of your footwear.
6. If you visit sensitive ecosystems, such as coral reefs or jungles, find out how to do so to have as little impact as possible and not degrade them.
7. When buying gifts and souvenirs look for products that are an expression of the local culture. It favors the economy of the people who welcome him and the cultural diversity.
8. Do not acquire flora and fauna protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora, nor products derived from these species. It is a crime and contributes to its extinction.
9. In your destination enjoy knowing the culture, customs, cuisine and traditions of local populations. Respect them and get close to them, they have a lot to tell you.
10. Try to contribute with your presence to the development of responsible and sustainable tourism, building a healthier and more supportive planet with your trip.

“Following these ten recommendations, tourism helps to conserve the biological wealth of the Earth and to improve the development opportunities of many people”.